Last Updated: August 4, 2026
Driver records handled per 49 CFR Part 40 and §382.401 confidentiality rules
Enterprise-grade encryption and access controls
Transparent pricing, cancel anytime, your data is yours
This End User License Agreement ("Agreement") is a legal agreement between you (either an individual or a single entity, "Customer" or "you") and TraxSys LLC ("Avowant", "we", "us", or "our") for the avowant.com DOT compliance management software and services.
By clicking "I Accept" or by accessing or using Avowant services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, do not use the services.
Avowant provides a cloud-based DOT compliance management platform that enables fleet operators to track driver qualifications, equipment registrations, safety incidents, training records, and related compliance documentation. Services include but are not limited to:
3.1 Plans: Avowant offers multiple subscription plans based on fleet size and features. Plan details and pricing are available at avowant.com.
3.2 Billing Cycle: Subscriptions are billed bi-monthly on either the first week (7th) or third week (21st) of each month. Your assigned billing cycle is determined at signup and shown in your account settings.
3.3 Asset-Based Pricing: Paid plans are billed based on the average number of active drivers and equipment during the billing period. You will receive an invoice one week before your billing date showing the calculated amount.
3.4 Payment: Payment is due on your assigned billing date. Accepted payment methods include credit cards and ACH transfers processed through our secure payment provider, Stripe.
3.5 Free Tier: Free tier accounts are limited to 10 total assets (drivers + equipment) and do not include advanced features. You may upgrade to a paid plan at any time.
3.6 Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. No refunds for partial periods.
4.1 Nature of the Records: Avowant stores driver qualification, medical certification, and drug and alcohol testing records that you maintain as an employer under U.S. Department of Transportation (DOT) regulations. These are employment records maintained by or for you in your capacity as an employer. They are governed by the DOT confidentiality framework described below — not by the Health Insurance Portability and Accountability Act (HIPAA), which excludes employment records from its definition of protected health information (45 CFR 160.103).
4.2 Applicable Confidentiality Rules: Avowant is designed to support your obligations under, among others: 49 CFR Part 40 (§40.321 — confidentiality of drug and alcohol testing records); 49 CFR §382.401 (secure storage of, and controlled access to, drug and alcohol program records); the Americans with Disabilities Act, 42 U.S.C. §12112(d)(3)(B) (medical information kept in separate, confidential files); and the Fair Credit Reporting Act where driving records and background reports are involved.
4.3 Security Measures: Avowant implements administrative, physical, and technical safeguards — using the HIPAA Security Rule as a control template even though HIPAA does not apply — including:
4.4 Customer Responsibilities: You are responsible for obtaining all consents and authorizations required before entering an individual's information into Avowant, for restricting access within your organization to personnel with a need to know, and for using the services in compliance with DOT regulations and all applicable privacy laws.
5.1 Your Data: All data you enter into Avowant remains your property. We do not sell, rent, or share your data with third parties except as necessary to provide the services or as required by law. Our Privacy Policy describes our data practices in detail and is incorporated into this Agreement.
5.2 Data Retention: Upon account cancellation, your data will be retained for 90 days to allow for reactivation. After 90 days, data will be permanently deleted unless you request an export or longer retention for compliance purposes (many DOT records carry mandatory retention periods).
5.3 Data Export: You may export your data at any time in CSV or JSON format from your account settings. Enterprise customers may request full database exports.
You agree not to:
7.1 Uptime: We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
7.2 Support: Support level varies by plan. Free tier receives community support; paid plans receive email support; Enterprise plans receive priority 24/7 support.
Avowant is a tool to assist with DOT compliance tracking. You remain solely responsible for ensuring your actual compliance with all applicable DOT regulations, FMCSA requirements, and federal/state laws. Avowant does not provide legal advice or guarantee compliance.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRAXSYS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THIS AGREEMENT.
We may update this Agreement from time to time. Material changes will be announced via email to your account contact address at least 30 days before taking effect. Continued use of Avowant after changes constitutes acceptance of the updated terms.
We may suspend or terminate your access if you violate this Agreement, fail to pay amounts due, or engage in conduct harmful to Avowant or other customers. Upon termination, your right to use Avowant ceases immediately.
This Agreement is governed by the laws of the State of Arkansas, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Sebastian County, Arkansas.
For questions about this Agreement or Avowant services:
Avowant operates optional text messaging programs (currently Avowant Driver Texts; see program terms). Consent to receive text messages is collected per program, from each individual recipient, through that program's own sign-up flows. Agreeing to this Agreement does not enroll you or anyone else in any text messaging program, and consenting to receive text messages is never a condition of using the services, of any account, of employment, or of any purchase. Recipients can withdraw consent at any time by replying STOP. Message frequency varies; message and data rates may apply.
Acceptance: By using Avowant, you acknowledge that you have read and understood this Agreement and agree to be bound by its terms. This Agreement constitutes the entire agreement between you and TraxSys LLC regarding the use of our services.